Frequently Asked Questions

Everything you need to know about custom apparel for your business, teams, and personalized orders.

For Businesses & Organizations

Yes. We specialize in bulk custom apparel for businesses, corporations, schools, and organizations. Whether you need branded employee apparel, promotional merchandise, or event gear, we handle orders of all sizes.
Most of our products do not require a minimum order quantity, making it easy to order exactly what you need. However, select accessories and specialty items may have minimums due to production requirements. Contact us for specific details or to confirm minimums for your item.
Yes. We offer password-protected company swag portals where employees can order approved apparel directly. This makes reorders easy and keeps branding consistent.
Absolutely. Once your designs are approved, we can streamline reorders or restocks through your internal portal or direct request.
Bulk production typically takes 10–15 days after final artwork approval. Larger or more complex orders may require additional time to ensure quality. If you need your items sooner, we can often accommodate rush production, though an expedited fee may apply. For the most accurate timeline, reach out with your order details.
Yes. Our team can assist with artwork setup, logo placement, and apparel selection to ensure your brand is represented professionally.

Yes. We offer personalized apparel for adults, youth, toddlers, and infants. You can customize with names, dates, and short phrases depending on the product.
Yes. We offer coordinating styles and sizes across adult and youth collections so families can create matching sets.
Because each item is made to order, production typically takes 7–14 business days before shipping. During peak holiday seasons, processing times may be slightly longer. If you need your order sooner, we can often accommodate rush production, though an additional fee may apply.
Yes. We release limited season collections throughout the year. Join our email list to be notified about upcoming holiday drops.
Yes. Most personalized products are available with no minimum quantity.

We are located in Houston, Texas, and serve customers locally and nationwide.
Yes - we ship orders across the United States and internationally. No matter where you’re located, we can deliver your custom or bulk items right to your door.
We offer embroidery, screen printing, heat transfer, laser engraving, and specialty decoration depending on the project.
Because most items are custom made, we do not accept returns on personalized items unless there is a production error. Please review sizing carefully before ordering.

We accept a variety of logo file types, but vector formats—AI, EPS, or high‑resolution PDF—deliver the best results for printing and embroidery. If you only have a PNG or JPG, we can prepare it for production, though additional artwork setup may be required. Embroidery orders also include a one‑time digitizing/setup fee to ensure your logo stitches cleanly and accurately.
Yes, we can recreate your logo even if you no longer have the original vector file. Our team provides professional artwork recreation to ensure your logo is clean, accurate, and ready for printing or embroidery. Artwork recreation includes a small fee, and embroidery orders also require a digitizing/setup fee to prepare your logo for stitching.